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(e.g. in case of technical problem with chat), please also provide your
e-mail address DURING chat. Thank you.
Note Regarding Offline Messages
We generally reply to all relevant messages (we try to
answer offline messages as soon as possible when chat is available). If you did not receive a
response to your offline message, you may have provided an incorrect
e-mail address. If you do not receive a reply to a relevant question within
24-48 hours (when chat is available), please re-submit your question, being certain to provide a
correct e-mail address.
Please also note that there is a known issue with
the chat program we use in that it omits the subject provided by users.
Please do not put important information in the subject field.
Reminder: Chat is not secure. Do not submit personal information.
In case of technical problem with chat: Please leave this page, then
return to this page. Then, request another chat session. If trouble persists,
please return later. If trouble still persists, please use option to send us an
Important Notice: We make no guarantees regarding 'volunteer live chat'.
By using this site you agree to all terms. For more terms information see below
and click here.
Additional 'Live Chat' Information / Terms
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HOURS OF OPERATION / CHAT AVAILABILITY
In order to try to
keep MyCatholicSource.com online, we have had to make some tough
decisions which necessitate various changes to our site. One of these
changes includes reduced availability of 'live chat'. For further
details regarding the changes, please visit our Notices page (click here)
Please Note: When 'live chat' is unavailable, it may be possible to
leave a message. If so, you may receive an answer by e-mail.
We would like 'live chat' to be available as many hours of the day and
night as possible, however
'live chat' is on a volunteer basis and there are presently no set hours. 'Volunteer Live Chat' is on a trial basis only
and we cannot guarantee availability of live chat.
Please Note: Chat is designed for site-related questions & comments.
Please do not reveal any sensitive personal information or ask personal
questions. Chat operators may be instructed not to provide names or
other personal information. Chat operators may also be required to 'hang
up' session if any request / comment is deemed inappropriate.
'LIVE CHAT' TERMS
We make no guarantees whatsoever regarding 'volunteer
live chat' (also called 'live chat' or 'chat'). The term 'chat' may
include online chat, offline responses, chat operators, etc. 'Live chat'
program may be offered by a third party. We make no guarantees regarding
any third party nor do we recommend any third party. Chat (including
e-mailed or other responses) is subject to all feedback rules. We do not
guarantee availability of chat, status of operator(s), or make any
guarantees about questions / responses / information given / etc. or
make any other guarantee regarding chat. Information provided may be
limited. We do not guarantee a response to any request or that any
response will be given in any particular time frame. Chat sessions may
be disconnected for any reason, with no recourse. Chat operators cannot
make binding statements on our behalf, regardless of their status. We do
not recommend any third party website / content / organization /
individual / etc., even if we discuss / mention / refer to it during
chat (including e-mailed responses), and even if any discussion /
mention / reference seems favorable. If
items from chat and terms contradict, terms always override chat. We reserve the
right to pay 'volunteers'. 'Volunteers' may be volunteers only in
respect to choosing to assist on chat. We are not responsible for any
typographical errors, misdirection, misinformation, or for any
information given or not given with respect to chat. You agree that we
may use any comments or any other information whatsoever that may be
transmitted in connection with live chat (even if given without your
direct intervention - e.g. information on pages you visit, your browser
type, etc.) for any purpose whatsoever. We do not guarantee to accept
any chat request or make any guarantee regarding order of acceptance of
chat requests. Use of chat is at your own risk. By participating in chat
(including leaving a message), you indicate agreement to all terms,
including those herein.
We make no guarantees regarding 'volunteer live chat'. By using this
site you agree to all terms. For more terms information, see above and click
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divisions of B.F.S. | DR10.28.12 11:23:33 -0600LUP