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What Ways May Ad Deletions (or Deletions of Sponsorship 'Thank You
Text') Be Initiated?
Does the Term 'Deleted' Mean?
All Ads Subject to Deletion?
Ads Are 'Advertiser Deleteable'?
Do Advertiser Deletion Requests Work?
Ad Deletion Requests Permanent / Irrevocable?
Can I Request Deletion of My Ad?
If I Don't Have Access to My Original E-Mail Account or Don't Have Some
/ All Required Information?
if I Want My Ad Deleted, But it is Ineligible For Deletion?
Ad deletions (or
deletions of sponsorship 'thank you text') may be
initiated in two ways: (1) Advertiser's (or sponsor's or gift sponsor's)
irrevocable ad deletion request,
or (2) Our initiated ad deletion request (which may be influenced by
suspected fraud, user complaints, other factors, etc.). Note: For the
remainder of questions herein, as applicable, the term
"advertisers" may include sponsors and the term
"ads" may include "sponsorship 'thank you
The term 'deleted'
with regard to ads may mean internal action(s) designed to prohibit the
ad from being displayed on the site. It may not mean the ad is actually
'deleted' per se.
While all ads may be
subject to deletion initiated by us, only certain ads may be eligible
for advertiser requested deletion.
In order to be eligible
for advertiser requested deletion, the ad type must allow deletions. [Note
that the following ad types may allow deletions: MCS Directory Listings
(excepting listings requested under our standard free ad offer), and
Sponsorships (except regular sponsorships paid offline). The following ad types are NOT eligible for advertiser
requested deletion: 'Sales & Specials', Classified Ads, MCS
Directory Listings requested under our standard free ad offer, and
regular sponsorships paid offline.] Further,
note that ads must actually appear (at present) on the site in order
request deletion. Finally, note that the advertiser must have all
required information in order to request deletion and must have access
to the 'permanent' e-mail account that was originally provided at the
time of the original ad request (for gift sponsorships, this may be the
giver or the recipient's e-mail address).
To request deletion
of an eligible ad, the advertiser must complete the ad deletion request
form, providing all required data. As applicable, the advertiser may
receive an e-mail within 30 days containing an ad deletion request
number and a link to a form on our site that must be completed in order
to complete the deletion (remember that our e-mail will not ask for personal information).
This e-mail may be sent only to the 'permanent' e-mail address provided
at the time of the original ad request (or, for gift sponsorships, it
may also include the recipient's e-mail address). Note that we may require that
all steps be completed properly, in a timely fashion, and according to
all applicable instructions in order for us to proceed with the deletion
request. Incomplete / inappropriate deletion requests may be subject to auto-rejection
(and those who submit them may be banned from future advertising on this
Advertisers' request(s) for ad deletion are irrevocable.
On our end, ad 'deletion' may or may not be permanent.
After you have read
all items herein (including all linked pages referred to above and all
items below), and after you are sure your ad is eligible for
deletion (e.g. it is currently displayed on the site and an ad type
which permits deletion requests), and after you have gathered all required
information and can access the 'permanent' e-mail account originally
provided at the time of the original ad request (or, for gift
sponsorships, you may supply the recipient's e-mail address), click
here for the ad deletion request form. Do NOT
complete this form if your ad (or sponsorship 'thank you text') is not currently displayed or if your ad
type is not eligible for deletion or if you do not have all required
information (including your original order number - required except for
gift sponsor recipients) or if you cannot
access the 'permanent' e-mail account originally provided at the time of
the original ad request (or recipient's e-mail address for gift sponsorships).
If you don't have
access to the 'permanent' e-mail account originally provided at the time
of the original ad request or if you don't have some / all of the required
information, you may not request deletion of your ad. [Note:
Do not contact us for missing information or to request that your
'permanent' e-mail address be changed! Any such correspondence may be
subject to auto-rejection.]
If your ad is ineligible
for deletion, you may not request deletion of your ad. [Note:
Do not contact us to request deletion of an ineligible ad! Any such
correspondence may be subject to auto-rejection.]
Note the following
important information regarding ad deletion requests:
Do not submit more than one deletion request per eligible ad in any 90 day period. Excess deletion requests may be subject to auto rejection
and those who submit them may be banned from future advertising on this
We cannot assist with ad deletion requests.
Deletion requests not submitted according to our instructions may be
subject to auto rejection.
We do not guarantee that any deletion request(s) will
We do not guarantee that any ad will be deleted or that any deletion
will be 'permanent'.
We do not guarantee that any ad will be deleted within any given time
You alone are responsible for retaining information
necessary to request ad deletion. We cannot provide lost information.
You alone are responsible for ensuring that your 'permanent' e-mail account
remains valid and that unauthorized persons do not have access to it.
Submit ad deletion request(s) for your own ad(s) only!
Ad deletions also irrevocably terminate all renewals.
No refunds on deleted ads.
You alone are responsible for protecting your information / e-mail
account in order to ensure that unauthorized persons do not submit ad
deletion requests. We cannot 'reinstate' ads if an unauthorized ad
deletion request is submitted.
Those who request deletion of ineligible ads or submit excess deletion
requests may be banned from future advertising on this site.
It may take a long time to process deletion requests.
* We reserve the
right to charge for deletion requests.
We may limit the number of deletion requests allowed in any given
period. We do not promise to consider any/all deletion request(s). Note
that if we receive a large number of deletion requests in any given time
(as determined by us), we may ignore them individually or in total.
We may reject any ad deletion request(s) for any reason whatsoever.
Note: Above is not
make no guarantees regarding any item herein. By using this site you
indicate agreement to all terms. For terms information, see
"Important Notice" above and click